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~Scheduling & Cancellation Policy~ When scheduling salon services of 3 hours or more, Urbanbliss requires a deposit of 1/2 the value of the package or a credit card. 48 hour cancellation notice is required to receive full refund or to prevent charges. When scheduling services of 5 hours or more, a 72 hour cancellation notice is required in order to avoid charges of 1/2 the service value. We appreciate cancellation notice of at least 24 hours prior to your reservation time for all other services. For groups booking total salon service hours of 3 or more, there will be a 15% gratuity added to your service total. ~Zerron Straightening Policy~ 1. One MUST schedule a consultation with Wanda prior to scheduling an appointment for the straightening treatment. 2. Consultation - free - 15 minutes 3. Schedule Test Strand Appointment - 1 1/2 hours- Deposit of $150 required at time of test strand scheduling 4. Required deposit of $150 will be applied to total service price on date of actual service rendered. ($75.00 for Test Strand) If less than 48 hours cancellation time is recieved towards the appointment time, this deposit is non-refundable. In the event the guest decides NOT to recieve the straightening treatment, the balance will be carried forward to any other service or products the guest requests, NO refunds are possible.
~We cannot accommodate a late arrival of more than 15 minutes for salon services unless you are willing to compromise the time spent receiving your service.~
~What to wear for a pedicure~ Dress comfortably, preferably in pants or shorts that are above the knee, or can be rolled up. Wear open toe sandals or flip-flops so that your polish will not smudge after your service. ~Refund Policy~ We do not issue refunds on services provided or gift certificates purchased.
~Valuables~ You are responsible for any and all valuables that you bring in to our place of business. Please leave them in a safe and secure place. ~Cell Phones~ For the relaxation of other guests as well as your own, please turn off your cell phone when entering our place of business. ~Service Guarantee~ If you receive a color or texture service, please ask your stylist for their recommended home care. Our services are guaranteed with the use of professional home care products.
For the protection of your children and the purpose of your complete relaxation and that of fellow guests, we ask that you NOT bring your children with you unless they have an appointment with one of our service providers.
~We have the right to refuse service to anyone~
~Bridal Parties~ Changes regarding bridal parties must be made a minimum of 1 week prior to service dates so that we may staff accordingly and accomodate your needs efficiently. Payment of bridal parties and packages must be made in full BEFORE the actual service dates so that YOU and your party may relax and enjoy your visit without the hassle of pay issues. |
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